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TATA AIG Overseas Travel Claims Procedure

TATA AIG Travel Insurance Process for Cashless Settlement

Planned hospitalization

Phone
Register with Europe Assistance* by calling the provided Toll Free numbers prior to hospitalization.
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Validation
After verifying coverage with TATA AIG, AIG IS/Europe Assistance* places Guarantee (GOP) within 3-4 hours with the medical facility.
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Hospital
After treatment customer leaves after paying deductible.

Emergency conditions

patient
Insured is admitted after displaying policy schedule.
Blackarrow
Phone
Registration with Europe Assistance* within 4 hours of being admitted.
Blackarrow
Validation
After verifying coverage with Tata AIG, Europe Assistance* places Guarantee (GOP) within 3-4 hours.
Blackarrow
Hospital
After treatment customer leaves after paying deductible.
Note:
  • AIG IS (AIG International Services Inc.) - Assistance company in Americas (USA, Canada ...)
  • Europe Assistance - Assistance company outside Americas (Europe, Asia, Australia ...)

Tata aig health insurance USA: To ensure reliable health care services in the US, TATA AIG works with the UnitedHealth Group, perhaps the leading Health Care provider network in the country. This gives TATA AIG travel insurance customers from India to the USA access to the excellent United Healthcare network of hospitals and physicians.

TATA AIG Travel Insurance, 24 hour assistance contact

For the Americas
  • Number: +1-833-440-1575 (Toll free within US and Canada)
  • Email - tata.aig@europ-assistance.in
For excluding the Americas Policies
  • Number: +91 – 022 68227600 (Call back facility available)
  • Email - ea.tataclaims@europ-assistance.in
For any query on reimbursement claims, we can be contacted on:
  • Toll Free No.: 1800-266-7780 (tollfree) or on 022-66939500 or 1800 22 9966
  • (only for senior citizen policy holders)
  • Email - general.claims@tataaig.com
Write to us at:
Travel Claims
Tata AIG General Insurance Company Limited,
A-501, 5th Floor,
Building No. 4, Infinity Park, Gen. A. K. Vaidya Marg,
Dindoshi, Malad (E), Mumbai, India - 400 097.
The US based TATA AIG Travel Insurance Service Center provide TATA AIG travelguard customers the required support in any adverse situation while in the country as well as direct customer on the claims processing procedure.

It is however important to call the customer support number in the event of a claim. In the event of Outpatient treatment (where hospitalization is not necessary), the insured should keep all the relevant bills and receipts and file the same for reimbursement with Tata AIG, Claims Department.

The following is the required travel Insurance checklist of documents.

eindiainsurance markets TATA AIG's various insurance products. However eindiainsurance is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

TATA AIG Travel Insurance review

TATA AIG Travel Insurance
Sum Insured
USD 50,000 to 5,00,000
Number of policies issued *
509,990
Claims settlement ratio **
66.59%
Number of lives covered *
827,689
Incurred claims ratio
62%
Policy Wordings
* As per IRDAI report for 2018-19   |   ** As per NL25 data published on the Insurance Company website

TATA AIG travel insurance coverage for Covid19

The TATA AIG travel insurance provides coverage for Covid19 related medical expenses. COVID19 related expensed are covered up to the sum insured according to the plan chosen. Covid expenses are covered for plans both with and without Sub Limits up to the eligible policy maximum.

The following are the TATA AIG travel guard exclusions for Covid19
  • Expenses related to Covid testing are not covered till a positive Covid test report requires further medical expenses.
  • Institutional and home quarantine expenses are not covered.
  • Expenses incurred by travelers for Covid19 testing as part of government regulation are not covered.
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How to buy online?

You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.

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Already outside India

Travelers who have already traveled from India and do not have insurance can buy Tata AIG travel medical insurance after approval.

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Tata AIG Travel Insurance Online Renewal

TATA AIG health insurance renewal customers can renew existing policy online before the exipry date at any time.


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Tata AIG Travel Insurance Claims & Customer care

In case of a claim or reimbursement of treatment expenses, notify Tata AIG by contacting them.


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Tata AIG Travel Insurance Policy Wordings

Kindly refer the Travel Policy Insurance Wordings for complete coverage details along with terms and conditions.

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How are Claims settled?

Are travel insurance directly billed or is it reimbursement basis, is there a hospital network.

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    InstantCover Insurance Web Aggregator Private limited
    710, 6th B Cross, 16th Main Road, Koramangala 3rd Block, Bangalore - 560 034.

  • 080-41101026
  • Send an email
CIN: U66000KA2018PTC117713 | IRDAI Web aggregator License Code Number: IRDAI / INT / WBA /53/ 2018, Valid till 07/08/2025
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