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TATA AIG’s International Travel Insurance process for cashless settlement

Welcome to the Tata AIG family! We thank you for choosing Tata AIG for your Travel Insurance needs and we wish you a safe and pleasant trip! We invite your attention to the following flow chart, which will help you in the event of any admissable loss, accident or sickness.

Planned hospitalization

Phone
Register with AIG Travel Assist* by calling the provided Toll Free numbers prior to hospitalization.
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Validation
After verifying coverage with TATA AIG, AIG IS/AIG Travel Assist* places Guarantee (GOP) within 3-4 hours with the medical facility.
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Hospital
After treatment customer leaves after paying deductible.

Emergency conditions

patient
Insured is admitted after displaying policy schedule.
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Phone
Registration with AIG Travel Assist* within 4 hours of being admitted.
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Validation
After verifying coverage with Tata AIG, AIG Travel Assist* places Guarantee (GOP) within 3-4 hours.
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Hospital
After treatment customer leaves after paying deductible.
Note:
  • AIG Travel Assist - Assistance company across the world – Houston for Assistance in Americas and Kuala Lumpur for treatment outside Americas (Europe, Asia, Australia ...)

TATA AIG travel insurance, 24 hour assistance contact

phone
For the Americas (USA,Canada .. )

  • 1-866-866-2619 (Toll free within US & Canada)
  • 1-817-826-7017 (reverse charge / collect from other places)
  • Fax : 713-953-7506
  • Email: tata.aig@aig.com
email
For rest of the world policies excluding the Americas:

book
Address for submission of documents:

Claims Department,
Tata AIG General Insurance Company Limited.
A-501, 5th Floor, Building No.4, Infinity Park, Gen. A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai, India - 400097.
validation
US medical claims

Mail medical claims to: HYGEIA
Travel Guard Attn: Tata Aig Claims
PI Box 8003
Stevens Point, WI 54481
United health Group Company / The First Health Network.
Disclaimer: Eindiainsurance markets TATA AIG various insurance products. However Eindiainsurance is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

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