TATA AIG travel health insurance FAQ
Where in the hospitalization occurs due to emergencies.
- Assistance Contact Details for AIG IS – North & South America
1-866-866-2619 (Toll Free) / 713-260-5519 (Call Collect) / tata.aig@aig.com (Email) - Assistance Nos for ISOS – Rest of the World
0091-11-41898860 (Toll Outside Americas) / delhi.tata-aig@internationalsos.com (Email)
During discharge of the patient and on preparation of the final bill, all expenses that are not payable under the terms and conditions of the travel insurance policy will have to be paid by the patient to hospital. AIG IS & ISOS will directly pay the allowed expenses to the hospital.
The reimbursement claims settlement shall be made by cheque payment which will be sent directly to the Insured’s address in India. Please furnish accurate details to ensure fast and efficient settlement of claims on the claims form.
All queries may be directed to customersupport@tata-aig.com.
Cover commences from the moment the Insured clears immigration at the international airport in India and ceases on landing and clearing immigration at any international airport in India or until policy expiry date whichever is earlier.
Yes, you can extend the policy for any single trip not exceeding 180 days. Any extension of the policy is treated as a new policy for the incremental number of days. A fresh certificate of insurance is issued through Tata AIG to the concerned travelers for the extended duration. The form at tata aig travel renew extension has to be filled.
It should be noted that extension must be approved one week prior to the end date of the policy in force and no break in insurance will be entertained for.
No, there is no need for medical examination to buy the policy.
You can cancel the policy and a refund will be allowed. The policy may be cancelled at the instance of the Company. Advance notices are not necessary and retroactive cancellations are not permitted. Please email all cancellation requests to info@eindiainsurance.com
A new policy would have to issued and the previous policy cancelled by sending an intimation to Tata AIG and/or your Company’s travel agent.
