InstantCover Insurance Web Aggregator Pvt Ltd (InstantCover) which owns www.eindiainsurance.com (website) recognizes and understands the importance of maintaining the privacy of its customers and we are committed to protecting your privacy as a visitor to this Web site and as our customer at all times. We are committed to maintain the confidentiality, integrity and security of all information of our users. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy and accept all of the terms and conditions in, and linked to, this privacy policy and the linked User Agreement. This Privacy Policy describes how InstantCover collects and manages information it may collect and/or receive from you via the use of this Website for the purpose of your proposed purchase of insurance policies directly from our website. Please go through this page in detail to understand what type of information we collect from you, how the respective information is used in connection with the services offered on the site and subsequently other shared with our insurance partners. This Privacy Policy applies to current, former and future visitors to our Website and to all our online and offline (under specific circumstances) customers.
By logging onto and using our website www.eindiainsurance.comand by registering yourself at the site, you are authorizing InstantCover(including its directors, employees, representatives, affiliates, and its insurance partners) to contact you via email or phone call or sms and offer you our services for the insurance product/plan you have opted for, to provide product information, share the applicable premiums, list the documents needed to be provided/uploaded in connection with the insurance plan being purchased. You hereby agree that you authorize InstantCover to contact you for the above mentioned purposes even if you have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as your account is active with InstantCover.
- Collection of Information
Your personal data is collected and stored carefully by InstantCover. InstantCover collects your personal information when you register for an account to use our services to compare and choose and insurance product, visit our product information pages including reading the blogs, going through the FAQ’s browse through the specific product information. When you register with InstantCover, you are asked to submit personal information to you such as first&last name, city/state of residence, email address, mobile number, date of birth/age,etc. Also, you are asked for your contact mobile number during registration and may be sent SMSs, whatsapp messages, specific notifications about our services from time to time. . This information provide by you to InstantCover is then used to respond to clarifications you may have, issue online straight through policies opted for by you, provide any policy level service that you may require etc.
- Information Sharing and Disclosure
InstantCover may share personal Information provided by the customer on its Website to any third party/service provider/insurance partner without obtaining your prior consent in the following limited circumstances:
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and Conditions; for complying with the applicable laws and regulations.
- We will use your personal information to facilitate the policy related services you request – arranging for a pre policy medical check up, making updates or endorsing your policy changes, to resolve any policy related disputes; troubleshoot problems; measure consumer interest or take feedback on the services provided by us, inform you about online and offline offers, customize your buying experience; detect and protect us against error, fraud and other criminal activity.
- InstantCover may sometimes use third-party advertising companies to facilitate ads when the user visits the Website. These companies may use personal information about the user’s visit to the Website and other websites in order to provide advertisements about relevant goods and services of interest to the user.
- We Collect Cookies
A cookie is a packet of data sent by a web server to a browser, which is returned by the browser each time it subsequently accesses the same server, used to identify the user or track their access to the server. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Session ID cookies may be used to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing and provide a more customised online experience to each customer. Persistent cookies may be used to store information like a password that help when the customer returns to the website for a subsequent session. InstantCover keeps track of certain information about each user based upon their behavior on our site to do internal research on our users' demographics, interests, and preferences to better understand, protect and service users in a more personal and customised manner. This information may include the url that you just came from (whether this url is on our site or not), which url you next go to (whether this url is on our site or not), your computer browser information, and your IP address. At InstantCover, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrolment process, while comparing plans and opting for a particular product/plan.
- Security& Logs
InstantCover employs appropriate and relevant technical security measures at all times to fiercely protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, while trying to prevent any accidental lossor damage to such information collected by InstantCover over various periods of time. Furthermore, all of the customer data we collect is protected against unauthorized access. However, no method of transmission over the Internet, or electronic storage, is 100% secure which is why InstantCover cannot guarantee absolute security. Further, you are responsible for maintaining the confidentiality and security of your login id and password, and may not provide these credentials to any third party. Also, like most websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp to administer the siteand gather broad demographic information for future use.We do this to improve the overall customer experience on our website while providing the most comprehensive basket of products and services.
- Links to Other Websites
There might be affiliates or other partner sites linked to InstantCover during the purchase of an online product/insurance plan at InstantCover. Alternately, this Web site may also contain links to third-party Web sites that are not controlled by InstantCover. These third party links are made available to you for your convenience and you agree to use these links at your own risk. Personal information that you provide to those sites are not our property. These affiliated sites may have different privacy practices and we encourage you to read their privacy policies of these website when you visit them.
- Third Party Advertising
InstantCover may use third-party advertising companies and/or ad agencies to providerelevant ads when you visit our Website atwww.eindiainsurance.com. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this Website in order to provide advertisements on this Website and other third party websites about goods and services that may be of interest and be relevant to youThey may also use information about your visits to this and other websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process.
- Changes in this Privacy Policy
InstantCover reserves the right to change this policy from time to time, at its sole discretion. We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review the same when you visit our website.
If you need any further information about anything related to this site, products and services displayed or have any feedback to share with us, please feel free to write to us at director@eindiainsurance.com.