iffco tokio Insurance Plans

IFFCO Tokio Family Health Protector

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The Policy offers a protection cover for you and your family for any injury or disease related contingencies like hospitalisation, medical expenses, surgical expenses, organ transplantation etc. The Policy covers the members of the family consisting of you, your spouse and dependent parent and children, brother, sister, brother-in-law, sister-in-law, nephew, niece or any other relation who is dependent or relatives living together. For the first time in India, additional optional cover of Critical illness is also provided to the family under a single sum insured on floater basis. The policy is brought to you by IFFCO-TOKIO General Insurance Company Ltd. at an affordable premium.

IFFCO Tokio Health Insurance Review

IFFCO Tokio Health Insurance
IFFCO Tokio Health Insurance sum insured
15 lacs − 30 lacs options available
Incurred Claims Ratio *
102.00%
IFFCO Tokio Health Insurance tenure options
1 year
Claims Settlement Ratio **
98.71%
List of network hospitals
7,500+ hospitals
Number of policies issued *
4,29,834
Maximum family floater coverage
Self, Spouse + dependent (children + parents)
Number of lives covered *
17,672,266
* As per IRDAI report for 2020-21   |   ** As per NL25 data published on the Insurance Company website

IFFCO Tokio Family Health Protector insurance benefits

  • Key features
  • What the Policy covers
  • Higher Sum Insured for Critical Illness
  • Additional Cover
  • Cancellation

Key features of IFFCO Tokio Family Health Protector Health Insurance

  • Room rent: Daily Limit upto 1.50% of SI < 7 lacs / NIL for plans of SI > 7 lacs
  • Co-pay: Co-pay upto 40% on Room Rent for admission in higher room categories
  • Restoration Benefit : Restoration upto Claim Amount subject to premium payable

IFFCO Tokio Family Health Protector Health Insurance coverage

  1. Room Rent Expenses as provided in the Hospital or Nursing Home including Hospital Registration or Service charges.
  2. Nursing Expenses during hospitalisation period on the advice of Medical Practitioners for duration specified.
  3. Surgeon, Anesthetist, Medical Practitioner, Consultant, Specialist fees.
  4. Anesthesia, Blood, Oxygen, Operation Theatre, Surgical Appliances, Medicines & Drugs, Diagnostic Materials and X-ray, Dialysis, Chemotherapy, Radiotherapy, Cost of Pacemaker, Artificial Limbs, Cost of Organs and similar expenses.
  5. Ayurveda and / or Homeopathy and /or Unani and /or Sidha Hospitalisation Expenses {upto the limit of the Sum Insured}.
  6. Reasonable and customary charges incurred for Domiciliary Hospitalisation, if medically necessary upto a maximum aggregate sub-limit of 20% of the sum insured.

Higher Sum Insured for Critical Illness

Higher sum insured for critical illness to cover expenses (as listed in Basic Cover) related to following Critical Illnesses:

  1. Cancer of Specified Severity
  2. First Heart Attack - Of Specified Severity
  3. Open Chest CABG
  4. Open Heart Replacement or Repair of Heart Valves
  5. Coma of Specified Severity
  6. Kidney Failure Requiring Regular Dialysis
  7. Stroke Resulting In Permanent Symptoms
  8. Major Organ /Bone Marrow Transplant
  9. Permanent Paralysis Of Limbs
  10. Motor Neurone Disease with Permanent Symptoms
  11. Multiple Sclerosis with Persisting Symptoms

Additional Cover for IFFCO Tokio Family Health Protector Health Insurance

  1. Daily allowance: An additional daily allowance amount equivalent to 0.15% (one seventh of a percent) of the sum insured per day, up to a maximum of Rs. 1,000 (one thousand) per day respect of an insured person for the duration of hospitalization. If the hospitalization period is less than 24 (twenty four hours), then this daily allowance will be reduced proportionately for the period of hospitalization.
  2. Ambulance charges: Ambulance charges in connection with any admissible claim subject to a limit of 0.75% (three fourth of a percent) of the sum insured or Rs. 2500/-(two thousand & five hundred) whichever is lower, for each hospitalization.
  3. Pre and post hospitalization medical expenses: Nursing and Medical Expenses during pre & post hospitalisation period on the advice of Medical Practitioners for duration specified subject to the maximum of 45 days for pre hospitalisation and 60 days for post hospitalisation expenses.
  4. Cumulative Bonus: a) The Cumulative Bonus shall be increased by 5% (five percent) of the basic sum insured at each renewal in respect of each claim free year of insurance, subject to maximum of 50% (fifty percent) of basic sum insured of the expiring policy. For cumulative bonus eligibility, the policy has to be renewed within the expiry date or within a maximum of 30 (thirty) days from the expiry date, beyond which the entire cumulative bonus earned will lapse and be forfeited. b) In case of a claim under the policy in respect of any insured person(s), the existing cumulative bonus will be reduced by 5% (five percent) of basic sum insured at the next renewal, subject to the stipulation that basic sum insured shall be maintained.
  5. Day care surgeries: 121 surgical procedures covered without 24 hours of hospitalization stipulation.
  6. Hospitalisation expenses if period of hospitalization is less than 24 (twenty four) hours: We will pay hospitalization expenses if the duration of hospitalization is more than 12 (twelve) hours but less than 24 (twenty four) hours except for the listed day care surgeries, the room rent shall be limited to 50% (fifty percent) of the entitled room rent per day.
  7. Cost of health check up: Insured person(s), on individual or collective basis, shall be entitled for reimbursement of cost of medical checkup once at the end of a block of every four claim-free policies with us. The reimbursement shall not exceed the amount equal to 1% (one percent) of the average sum insured during the block of four claim free policies.
  8. Vaccination expenses: Insured person(s), on individual or collective basis, shall be entitled for reimbursement of cost of vaccination at the end of every block of two policy period of 365 (three hundred & sixty five) days each with us or 366 days in case of leap year, subject to a maximum of 7.5% (seven and half percent) of the total premium paid (excluding taxes) for the last two policies in respect of a single insured person and a maximum of 15% (fifteen percent) for all the insured persons, provided no claim(s) is/are made in respect of the insured person(s) during that period of insurance and the policies were renewed without break.
  9. Emergency assistance services: This policy provides, at no additional cost, whatsoever, a host of value added emergency medical assistance and emergency personal services. The services are provided when insured person(s) is/are traveling within India 150(one hundred and fifty) kilometers or more away from the residential address as mentioned in the policy schedule for less than 90(ninety) days. No claims for reimbursement of expenses incurred for services arranged by insured/insured person(s) will be entertained unless agreed by us or our authorized representative. Wherever, it is not reasonably possible to ascertain if the reported situation was an emergency or not, the benefit of doubt shall be available to you in respect of the insured person. IFFCO TOKIO General Insurance is the first Insurer to bring to you these services and that too without any sub limits:
    1. Medical Consultation, Evaluation and Referral
    2. Emergency Medical Evacuation
    3. Medical Repatriation
    4. Transportation to Join Patient
    5. Care and/or Transportation of Minor Children
    6. Emergency Message Transmission
    7. Return of Mortal Remains
    8. Emergency Cash Coordination.

IFFCO Tokio Family Health Protector Health Insurance cancellation

  1. We may cancel the policy on grounds of fraud, moral hazard or misrepresentation or non‐cooperation by the insured, by sending a 30 (thirty) days notice by registered post to your last known address. You will then be entitled, except in case of fraud or illegality on your part, to a pro-rata refund of premium for unexpired period of this policy in respect of such insured person(s) in respect for whom no claim has arisen.
  2. You may cancel the policy by sending written notice to us under registered post. We will then allow a refund on following scale, except for those insured person(s) for whom claim has been preferred on us under the current policy: Period of cover up to Refund of annual premium rate (%) 1 (one)month 75% (seventy five percent) 3 (three) months 50% (fifty percent) 6 (six) months 25% (twenty five percent) Exceeding 6 (six) months Nil

IFFCO Tokio Health Insurance FAQ’s

Hospitals which are not part of TPA's hospital tie-up list are called Non-network hospital. The bills are settled by patient & the relevant documents and bills are then submitted to the TPA. The amount, accordingly, is reimbursed to the patient.

If you cancel the policy, your cover will cease to exist from the date of cancellation of policy. Additionally, your premium should be refunded to you on short period cancellation rates. You will find these in the policy terms and conditions in the policy document.

No. The level of cover can only be changed at the renewal date. At that time, we will work with you to ensure any benefit level changes are appropriately adjusted.

IFFCO Tokio has an extensive network of 5,000+ network hospitals across India growing steadily over the years. One must get admitted to a network hospital in order to avail cashless treatment for their illness. One can get the hospital closest to them by going through the IFFCO Tokio network hospital list available on IFFCO Tokio health insurance

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CIN: U66000KA2018PTC117713 | IRDAI Web aggregator License Code Number: IRDAI / INT / WBA /53/ 2018, Valid till 07/08/2025
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