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calendar_month Date of birth
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* Name, Email Id & Mobile No. are optional 

The Policy covers reasonable and customary charges in respect of Hospitalisation and / or Domiciliary Hospitalisation for medically necessary treatment only for Illnesses / diseases contracted / suffered or Injury sustained by the Insured Person(s) during the Policy Period, upto the limit of Sum Insured, as detailed in the Policy Terms and conditions. The benefits under this Policy are available under three plans, viz Silver, Gold & Diamond as opted by the Insured in the proposal form.

The Policy covers reasonable and customary charges in respect of Hospitalisation and / or Domiciliary Hospitalisation for medically necessary treatment only for Illnesses / diseases contracted / suffered or Injury sustained by the Insured Person(s) during the Policy Period, upto the limit of Sum Insured, as detailed below:

Oriental health insurance review

currency_rupee
Sum Insured

Rs 100,000 - 20,00,000

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Claims settlement ratio **

99.48%

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Incurred claims ratio

108.80%

calendar_month
Number of policies issued *

1,250,812

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Number of lives covered *

30,325,000

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List of network hospitals

4,300+ hospitals

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Family floater coverage

Self, Spouse + dependent (children + parents)

overview
Tenure options

1 year

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Brochure

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Policy Wordings

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* As per IRDAI report for 2020-21   |   ** As per NL25 data published on the Insurance Company website

Oriental health insurance is a popular health insurance among Indians with the option of availing quality treatment at more than 4300+ leading hospitals across the country. They have an incurred claims ratio of 108.00%, and also covered 303.25 lac lives during the same year 2018-19, as per the data provided by IRDAI.

Why Should One insure themselves through Oriental Insurance Health Insurance plans?

  • Wide Range Of Health Insurance Products From Individual Plans to Family Floater Schemes with Sum Insureds ranging from ₹1 lacs to ₹20 lacs.
  • Covers Hospitalisation Treatment including coverage for Covid 19 Expenses.
  • Tax benefit: Premium paid by any mode other than cash is eligible for tax relief as provided under Section 80-D of the Income Tax Act.
Oriental Insurance Health Insurance is today one of the leading Government Owned general insurance players in India with a lot of focus on both retail and group insurance products. Today the Oriental Insurance health insurance premium is one of the most competitive in the market across all their plans apart from being competitive in their benefit structure. They are also one of the players who have built a strong hospital network across India with a current strength of 4,300+ and growing. Most of the customer’s Oriental Insurance health insurance reviews have been positively influencing the growth of their business year on year.

Oriental jan arogya bima policy benefits

  • Eligibility for Oriental Corona Rakshak health insurance

    • Entry age between age of 18 years and 65 years
  • Benefits for Oriental Corona Rakshak health insurance

    Name Corona Rakshak Policy, Oriental insurance
    Product Type Individual/ Floater
    Category of Cover Benefit based
    Sum insured Rs 50,000/- (Fifty Thousand) to2,50,000 (Two and half Lakh) (in the multiples of fifty thousand)
    Policy Period Three and half months (3 ½ months), six and half months (6 ½ months) and nine and half months (9 ½ months) i.e, 105 days, 195 days and 285 days respectively.
    Eligibility Policy can be availed by persons between the age of 18 years and 65 years. Proposer with higher age can obtain policy for adult members of the family, without covering self.
    Coverage COVID Cover:Lump sum benefit equal to 100% of the Sum Insured shall be payable on positive diagnosis of COVID, requiring hospitalization for a minimum continuous period of 72 hours. The positive diagnosis of COVID shall be from a government authorized diagnostic centre
  • Claims Procedure for Oriental Corona Rakshak health insurance

    Sl No Type of Claim Prescribed Time limit
    1. COVID Cover Within thirty days of date of discharge from hospital following positive diagnosis for COVID.

    Documents to be submitted for claim:

    The claim is to be supported with the following documents and submitted within the prescribed time limit.

    Covid-19 Cover
    • Duly filled and signed Claim Form
    • Copy of Insured Person’s passport, if available (All pages)
    • Photo Identity proof of the patient (if insured person does not owna passport).
    • Medical practitioner’s prescription advising admission.
    • Discharge summary including complete medical history of the patient along with other details.
    • Investigation reports including Insured Person’s test reports fromAuthorized diagnostic centre for COVID.
  • Exclusions under the Oriental Corona Rakshak health insurance

    The Company shall not be liable to make any payment under the policy, in respect of any expenses incurred in connection with or in respect of:

    • Investigation & Evaluation: Expenses related to any admission primarily for diagnostics and evaluation purposes.
    • Any diagnostic expenses which are not related or not incidental to the current diagnosis and treatment
    • Any diagnosis which is not related and not incidental to COVID is not covered in this Policy
    • Any claim with respect to COVID manifested prior to commencement date of this policy or during the waiting period
    • Cover under this Policy shall cease if the Insured Person travels to any country placed under travel restriction by the Government of India.

Oriental health insurance FAQ’s

TPAs are licensed entities which are registered with the Insurance Regulatory and Development Authority to provide health services. The services of a TPA would usually include: For details you may kindly refer to the TPA Health Service Regulations 2016:
  • Member enrolment and issuance of health card
  • Hospitalisation Service and Pre-authorization for cashless treatment
  • Reimbursement Claim Processing
  • Call center service and SMS Services
  • Investigation Service and Fraud and Abuse Management Service
  • Customer Relation and Contact Management Service and Grievance Management Service
  • Health Check up services and Services in Wellness & Health promotion
  • management service Legal Assistance and other specified services buy the insurer

The role of TPA begins after policy issuance by insurance company.

The entire process followed in current TPA allocation exercise was duly uploaded on company’s portal and was kept in public domain for any representation, observation, grievance and objection for redressal by specially constituted Appellate Committee. You can access the notice on the noted url: url

A claim is registered, processed and finally paid within 30 days of the receipt of the last necessary document by the TPA/Insurer, as per terms and conditions of the policy. Exception is made for settlement and final payment for 45 days in case a claim warrants an investigation.

Insurance companies have tie-up arrangements with several hospitals which are called network hospitals. Under a health insurance policy, a policyholder can take treatment in any of the network hospitals without having to pay the hospital bills as the payment is made to the hospital directly by the insurance company. TPA helps in organizing cashless treatment to the member. However, expenses beyond the limits or sub-limits as per terms and conditions of the insurance policy or expenses not covered under the policy have to be paid by customer directly to the hospital. Preauthorization, however, is not available if treatment is taken in a nonnetwork hospital.

Preauthorization is facilitated by TPA at network Hospitals.

  • Patient should contact an Empanelled Hospital for treatment.
  • Hospital would then send the duly filled preauthorization request to the servicing TPA prior to planned hospitalizations.
  • For emergency cases preauthorization process can be initiated within 24 hours of hospitalization.
  • Servicing TPA would then process the pre-authorization based on policy terms and convey its decision on admissibility to the Hospital. If the cashless is extended, patient is required to pay only for the Non Payable Expenses.
  • If the Preauthorization is denied, patient pays the hospital bill, collects original receipts and other documents at the time of discharge from the Hospital and files for reimbursement claim later on and the same is scrutinized as per terms and conditions of the policy for finalization of claim.

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