Customer Care

What is the travel insurance customer care number?

Please ensure that you have received a soft copy of the insurance certificate post purchasing the same online. The policy certificate should be received by you along with the terms and conditions of the policy. Please go through the policy certificate to ensure that the coverage displayed is actually as per the coverage you had opted for. On every policy certificate, the Assistance Company (TPA) numbers abroad will be displayed. Most certificates will carry a Toll Free number as well as an email id for reaching out to the Assistance Company for any Claims or Travel related Assistance you may require. Please note that most of the numbers will require the traveler to have access to International Roaming so that you can call the Assistance company. Apart from the Assistance Company’s details, the certificate will also capture the Insurance company’s Customer Support details for the insured to reach out to incase they are unable to contact the Assistance Company. Some companies provide Country wise Toll free numbers that can be reached. In this case, please call the number marked against the country where you are currently based at to ensure you can reach them quickly. When you are attempting to contact the Assistance Company, please have your policy certificate details handy if in case the Assistance Partner needs to validate the policy status..