Niva Bupa Health Insurance Company Ltd. (Niva Bupa) is a joint venture between True North, a leading Indian private equity firm, and the UK based healthcare services expert, Bupa. Their vision is, “To become India's most admired Health Insurance Company”.
And to make this vision a reality, they have brought together the vast and varied experience of Bupa, global experts in health insurance and the insights and understanding of the Indian healthcare market and transformational business capability of True North.
While Bupa has six decades of experience in the healthcare industry and a 29 million customer-base in over 190 countries; True North is a leading Indian private equity firm, with a focus on investing in and transforming mid-sized profitable businesses into world-class industry leaders.
In the last 20 years, True North has invested in more than 50 Indian business, and has successfully guided these companies in making the transition into well-established and large businesses that are valuable, enduring and socially responsible.
At Niva Bupa, the mission is to help our customers live healthier and more successful lives by providing expertise as their healthcare partners. Niva Bupa always believes in adapting to newer lifestyle by promoting healthy habits through rewards, covering new-age treatments and coming up with quick digital solutions like AnyTimeHealth (ATH) Kiosks and Health App. It’s mission is to help customers live healthier and more successful lives by providing expertise as healthcare partners.
For us, it is always about building a long-term relationship with our customers, and providing them the trust they need and expect from the best health insurance company in India.
Step 1 | Get admitted to any one of Niva Bupa network hospitals, currently they have 4500+ hospitals across the country…check out the hospital list atNiva Bupa (Note: Cashless Facility is only available at hospitals in the company’s cashless network) |
Step 2 | Use your Niva Bupa Health Card or share your Policy number and Passport / PAN card / voter’s ID for identification purposes |
Step 3 | The Network Hospital will check your identity for validation and submit the pre-authorisation request form to Niva Bupa as per the defined process / format |
Step 4 | Niva Bupa will review and provide our confirmation to the Network Hospital by fax and E-mail and also send a text message and an E-mail confirming the same to you. We will respond to your request within 30 Minutes. |
Step 5 | Niva Bupa will settle the claim (as per policy terms & conditions) with the hospital after completion of all formalities of documentation as per submission by the hospital. |
Step 1 | In case of hospitalization notify Niva Bupa within 48 hours of your admission in our network or non network hospital. After getting admitted settle bills directly to the hospital. |
Step 2 | On discharge, please ensure you collect all relevant documents, invoices, medical reports and discharge certificate from the Hospital in originals. |
Step 3 | Send these documents and the completely filled and signed claim form to us along with your valid ID proof and age proof. The claim form is available on the company website and in your policy document kit as well. |
Step 4 | We review your claim request and the supporting documents provided along with the claim form. Accordingly based on policy terms & conditions, Niva Bupa will approve, query or reject the same. |
Step 5 | Subject to the claim being approved, Niva Bupa will settle the claim (as per policy terms & conditions) and reimburse the approved amount to the insured. |
You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque
Know more »Niva bupa health insurance network hospitals list. Cashless & Hassle-free direct claim settlement with us at 6,900+ Hospitals
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