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SBI General Travel Insurance

SBI General Insurance Company Limited commenced its operations in the year 2010 as a joint venture between State Bank of India and Insurance Australia Group (IAG). Pursuant to stake sale by IAG on 27th March 2020, the Company is a joint venture amongst SBI (70%), Napean Opportunities LLP (16.01%), (iii) WP Honey Wheat Investment Ltd (9.99%), PI Opportunities Fund-1 2.35% and Axis New Opportunities AIF – I (1.65%).

The company offers a wide range of general insurance products in retail and commercial space at affordable prices to make insurance accessible to all individuals and businesses. Their mission is to provide simple and innovative general insurance solutions, be responsive to our customers' needs and build a sustainable business for the future while imparting their Values of “TEAMS” in everything they do…TEAMS stands for Transparency, Empathy, Agility, Motivation and Service.
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SBI General Travel Insurance review

SBI General Travel Insurance
Sum Insured
USD 50,000 to USD 500,000
Number of policies issued *
Claims settlement ratio **
Number of lives covered *
Incurred claims ratio
* As per IRDAI report for 2018-19   |   ** As per NL25 data published on the Insurance Company website

Key features of SBI General’s Travel insurance

  • SBI General Insurance Company Limited commenced its operations in the year 2010 as a joint venture between State Bank of India and Insurance Australia Group (IAG). Pursuant to stake sale by IAG on 27th March 2020, the Company is a joint venture amongst SBI (70%), Napean Opportunities LLP (16.01%), (iii) WP Honey Wheat Investment Ltd (9.99%), PI Opportunities Fund-1 2.35% and Axis New Opportunities AIF – I (1.65%).
  • Offer Accident & Sickness Medical Expenses cover upto ₹5,00,000
  • No Pre Policy Medical Examination
  • Comprehensive Benefit coverage backed up by Worldwide protection & round the clock Assistance
  • Fair, transparent & quick cashless claim settlement

Some of the awards that the company has won over the years include :

  • 'The Economic Times Best BFSI Brand Award 2018' award by The Economic Times
  • Technology Maturity & Data Quality Award
  • Marketing Initiative Award
  • Best E-Magazine Award
  • Bancassurance Leadership Award for Small & Medium Category in 2017

SBI General offers their health insurance customers the option of availing quality treatment at more than 6,000+ leading hospitals across the country. With an incurred claims ratio of 52.00%, they also covered 27.48 lac lives during the same year 2018-19, as per the data provided by IRDAI.
Whether you travel alone, with family or business associates, you would certainly want your trip abroad to be as per your plan. Despite all that careful planning, there may be unforeseen events beyond your control. This may take your peace of mind and put you completely out of control.

SBI General’s Travel Insurance (Business and Holiday) provides comprehensive cover for you and your family when you are globetrotting. It covers you against medical and other financial emergencies during your trip abroad and help restore your peace and be in control of the situation.

Travel in peace anywhere in the world with SBI General’s Travel Insurance Policy.

SBI General Key Benefits

  • Medical cover upto USD 0.5 million
  • No medical examination
  • Comprehensive coverage
  • Worldwide protection & round the clock assistance
  • Fair, transparent & quick cashless claim settlement

SBI General Coverage

Our Travel Insurance is one of the most comprehensive policies in the industry. It covers expenses incurred for medical treatment of illness, disease contracted or injury sustained during an overseas travel and which is primarily in the nature of an emergency and necessary to be undertaken immediately along with other related coverages.
Section Coverages Benefits (in US $) Deductible
A Medical Expenses including Evacuation & Repatriation 50,000 to 500,000 US $ 100
A-i Personal Accident 10% of Limit of cover under Section (A) subject to maximum 25,000 Nil
A-ii Travel Support    
1. Loss of Passport 2000 on Floater basis 5% of claim amount
2. Golfer’s Hole-In-One 5% of claim amount
3. Home Burglary Insurance 5% of claim amount
4. Loss of Checked Baggage 5% of claim amount
5. Trip Cancellation 5% of claim amount
6. Trip Curtailment 5% of claim amount
7. Missed Connection 5% of claim amount
8. Delay of Checked Baggage (Baggage delay payment at the rate of US $ 200 per 12 hrs) First 12 hrs
9. Hijack Cover (Hijack Cover at the rate of US $ 200 per 24 hrs) First 24 Hrs
10. Trip Delay (Trip Delay at the rate of US $ 200 per 12 hrs) First 12 hrs
11. Hospitalisation Daily Allowance
(cash at the rate of US $ 50 per day)
First one day
12. Bail Bond Not Applicable
13. Emergency Cash Advance Not Applicable
B Personal Liability 50% of the Limit of cover under Section (A) or 2,00,000, whichever is lower. US $ 100

SBI General Period of insurance

  1. Single Trip:- Policy can be issued for minimum 1 day up to a maximum of 180 days duration.
  2. Multi Trip:- Policy will be issued only for one year and not for any duration shorter or longer than one year.

How to extend the SBI General policy duration?

With prior approval of the Insurer and on payment of extra premium:- Extension in Policy duration is only permissible in single trip insurance for a maximum 180 days subject to the condition that total Policy duration after extension shall not be more than 270 days.

The premium for extension of Policy duration will be difference of full extended period premium minus premium received till date.

Automatic extension:- This extension is over and above extension of the Policy duration after prior approval for a period not exceeding 7 days if necessitated by delay of public transport services beyond the control of the Insured person. This automatic extension will be free of any charge.

SBI General Exclusions

The Company shall not be liable to pay under the Policy for the following:
  1. No claim will be paid where the Insured person:
    is travelling against the advice of a Physician: or
    is receiving or on a waiting list for specified medical treatment declared in the Physician's report or certificate; or
    is travelling for the purpose of obtaining treatment; or
    has received a terminal prognosis for a medical condition.
  2. No claim will be paid if arising from suicide, attempted suicide or wilfully self inflicted injury or illness, mental disorder, anxiety, stress or depression, venereal disease, alcoholism, drunkenness or the abuse of the drugs, or any loss arising directly or indirectly from any injury, illness, death, loss, expenses, or other liability attributable to HIV (Human Immunodeficiency Virus) and/or any HIV related illness including AIDS (Acquired Immune Deficiency Syndrome) and/or any mutant derivative or variation thereof however caused.
  3. No claim will be paid if arising from the Insured person taking part in Naval, Military or Airforce operations.
  4. No claim will be paid if arising from War, invasion, acts of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation or nationalisation or requisition of or destruction of or damage to property by or under the order of any government or local authority.
  5. The Insurance does not cover any claim arising from the loss or destruction or damage to any property whatsoever or any loss or expenses whatsoever resulting or arising there from or any consequential loss directly or indirectly caused by or contributed to by or arising from ionising radiation or contamination by radioactivity from any nuclear waste from the combustion of nuclear fuel; or
    the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof.
  6. No claim will be paid which arises from the Insured person engaging in Air Travel unless he or she flies as a passenger on an aircraft properly licensed to carry passengers. For the purpose of this exclusion, Air Travel means being in or on, or boarding an aircraft for the purpose of flying therein or alighting therefrom following a flight.
  7. No claim will be paid arising from the participation of the Insured person in winter sports, mountaineering (where ropes or guides are customarily used), riding or driving in races or rallies, caving or potholing, hunting or equestrian, skew diving or other underwater activity, rafting or canoeing involving white water rapids, yachting or boating outside coastal waters (2 miles). Further no claim will be paid in case Insured person participates in professional sports or any other hazardous sports, unless specifically covered as an extension of the Policy.
  8. No claim will be paid for losses arising from accidents on two wheeled motorised vehicles unless at the time of the accident the driver is duly qualified, is in possession of a current full International driving license and the Insured person is wearing a safety crash helmet.
    No claim will be paid for losses arising directly or indirectly from manual work or hazardous occupation, or if engaging in any criminal or illegal act.
  9. Pre-existing Disease: The Policy is not designed to provide an indemnity in respect of medical services, the need for which arises out of a pre-existing disease.

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SBI General travel insurance useful links

How to buy online?

You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.

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Already outside India

Travelers who have already traveled from India and do not have insurance can buy SBI General travel medical insurance after approval.

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SBI General Travel Insurance Online Renewal

Insurance customers can renew their existing policy online before the exipry date at any time.

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SBI General Travel Insurance Claims & Customer care

In case of a claim or reimbursement of treatment expenses, notify SBI General by contacting them.

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Travel Insurance Benefits

Travel insurance coverage details can be different from insurer to insurer.

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How are Claims settled?

Are travel insurance directly billed or is it reimbursement basis, is there a hospital network.

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CIN: U66000KA2018PTC117713 | IRDAI Web aggregator License Code Number: IRDAI / INT / WBA /53/ 2018, Valid till 07/08/2025