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One’s health insurance policy is the only way to tackle unexpected medical emergencies; but do you have enough and more in your health insurance cover to protect you and your loved ones. If no, your hospitalization costs can take a toll on your hard-earned savings. That’s when a health plan like Reliance Health Infinity Insurance comes to rescue - A policy that gives you more benefits and always more than what you expect from a health insurance policy.

Reliance insurance review

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Sum Insured

5 lac - 10 lacs options available

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Claims settlement ratio **

66.60%

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Incurred claims ratio

100.00%

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Number of policies issued *

1,51,579

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Number of lives covered *

5,242,130

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Tenure options

1 and 3 years options available

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List of network hospitals

8,600+ hospitals

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Maximum family floater coverage

Self, Spouse + 6 dependent children

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Brochure

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Policy Wordings

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* As per IRDAI report   |   ** As per NL25 data published on the Insurance Company website

Reliance Health Infinity Health Insurance overview

  • Reliance Health Infinity Health Insurance - Key Features

    • 3 Unique Benefits - More Cover, More Time, More Global
      More Cover Base Sum Insured 3,00,000 5,00,000 10,00,000 15,00,000 50,00,000 100,00,000
      Additional Sum Insured Benefit 1,00,000 2,00,000 3,00,000 5,00,000 15,00,000 30,00,000
      More Time Extended Policy Year of 13 months if Policy period is 1 year and Extended Policy Year of 26 months if Policy Period is 2 years
      More Global Covers any emergency hospitalisation abroad - up to defined limits Equal to 100% of Sum Insured, maximum upto₹20,00,000
    • No-Sublimit On Hospital Room Rent Or Road Ambulance
    • No-Sublimit On Organ Donor Expenses
    • 90 Days Free Cancellation Policy
    • 90 Days Pre & 180 Days Posthospitalisation
    • Day Care Treatment Covered
    • Restore Benefit
    • Wide range of Sum Insured from ₹3 lakhs to ₹1 crore
  • Reliance Health Infinity Health Insurance - Benefits

    Sum Insured ( in INR ₹) 3,00,000 5,00,000 10,00,000 15,00,000 50,00,000 100,00,000
    Section 1 – Basic Benefits
    Inpatient Care Covered, No Sub Limits
    Special Treatments - Co-payment of 50% of admissible Medical Expenses for all Sum Insured options 1,00,000 1,00,000 1,00,000 1,50,000 1,50,000 1,50,000
    Day Care Procedures Covered, No Sub Limits
    Domiciliary Hospitalisation Covered, No Sub Limits
    Organ Donor Covered, No Sub Limits
    Ayush Benefit Covered, No Sub Limits
    Pre - Hospitalisation Covered upto 90 days
    Post - Hospitalisation Covered upto 180 days
    Emergency Ambulance Covered, No Sub Limits
    Transportation Benefit Maximum ₹500
    Restore Benefit Equal to 100% of Sum Insured
    Section 2 – More Option Benefits
    More Cover Base SI 3,00,000 5,00,000 10,00,000 15,00,000 50,00,000 100,00,000
    Additional SI 1,00,000 2,00,000 3,00,000 5,00,000 15,00,000 30,00,000
    More Time Extended Policy Year of 13 months if Policy period is 1 year and Extended Policy Year of 26 months if Policy Period is 2 years
    More Global Covers any emergency hospitalisation abroad - up to defined limits Equal to 100% of Sum Insured, maximum upto₹20,00,000
    Section 3 – Voluntary Co Payment if Opted
    Voluntary Co Payment 10% if Opted
  • Benefit Description

    Inpatient Care Covers medical expenses like room rent, ICU charges, medical practitioners fee, nursing charges etc. incurred during hospitalization due to an illness or accident for period more than 24 hrs.
    Special Treatments Coverage of treatments which are usually not covered under regular health insurance plans such as:
    • Robotic surgeries which are less invasive and results in quick recovery
    • Stem cell therapy and upcoming futuristic technology in medical science
    • Correction of eye sight due to refractive error above dioptre 14.0
    • Administration of intra-articular or intra-lesional injections, monoclonal antibodies such as Rituximab / Infliximab / Tratsuzumab (trade name Remicade, Rituxan, Herceptin), supplementary medications such as zolendronic acid
    • Covers hospitalization due to Mental illness, Parkinson’s and Alzheimer’s diseases in accordance with the mental healthcare act,2017
    This comes as a co-payment of 50%
    Day Care Procedures Medical expenses incurred for day care procedures taken at a hospital or day care centre. All day care treatments are covered
    Domiciliary Hospitalisation Covers medical expenses for medical treatment at home for a period exceeding three (3) consecutive days which would otherwise have necessitated hospitalisation
    Organ Donor Medical expenses on harvesting the organ from donor during transplantation
    Ayush Benefit The medical expenses for in-patient treatment taken under Ayurveda, Unani, siddha and homeopathy
    Pre - Hospitalisation Covers medical expenses incurred 90 days prior to the date of hospitalisation
    Post - Hospitalisation Covers medical expenses incurred up to 180 days from the date of discharge
    Emergency Ambulance Actual expenses incurred for utilizing road ambulance service for transporting the insured to the nearest hospital with adequate emergency facilities in case of emergency or from one hospital to another if medically required
    Transportation Benefit Expenses incurred up to `500 for utilizing a registered radio cab operator’s services for transporting the insured person to and/or from the hospital, provided that has an approved pre-authorization request
    Restore Benefit Re-instatement of 100% sum insured if exhausted during the policy year. Restore sum insured can be used for only future claims made by the insured person and not against any claim in respect of an illness (including its complications) for which a claim has been already paid)
  • Eligibility Criteria of Reliance Health Infinity Insurance

    Age
    • Child: 91 days to 25 years
    • Adult: 18 years to 65 years
    • Age based on completed years
    • No maximumcover ceasing age
    Family Composition for Floater policy Maximum 8 members-2 Adults and up to 6 children
    Policy period option 1/2/3 Years
    Sum insured option (in ₹) 3, 5, 10,15,50,100 lacs
  • Policy Cancellation

    Length of time policy in force Refund of Premium
    Upto 90 days 100% Refund
    Above 90 days Pro-rata
  • Waiting period

    A waiting period of 30 days applicable to all claims unless insured suffers an accident.

    Specific waiting period - A specific waiting period of 24 months is applicable on specific diseases as mentioned in policy as long as insured is in his/her third year of policy without break.

    Pre-existing Diseases waiting period - Pre-existing Diseases shall not be covered until thecompletion of 36 months of continuous coverage have elapsed, since inception of the first Health Infinity Policy provided that the Pre-existing Disease is declared and/or accepted in the proposal.

  • What are the Exclusions Applicable to Health Infinity Health Insurance?

    Non-Medical Exclusions
    • War or similar situations
    • Breach of Law with criminal Intent
    • Intentional self-injury or attempted suicide
    • Dangerous & hazardous activities e.g. adventure sports,
    • military or air-force operations
    Medical Exclusions
    • Illness or injury resulting from the use of alcohol, tobacco,narcotics or psychotropic substances
    • Self-detachable or removal artificial body parts
    • Treatment outside India except if opted for More Global
    • Weight controls programs
    • Correction of eye sight except to the extent covered inSpecial Treatment
    • Cosmetic, aesthetic and re-shaping treatment and surgeries
    • unless required because of Illness or Injury
    • Circumcision
    • Alternative treatments except to the extent covered in Ayush Benefit
    • Out-patient basis treatment
    • Charges of peritoneal dialysis except when administered as a follow up procedure for treatment taken under Inpatient care and or Day Care procedure
    • Unproven/Experimental treatments
    • Admission primarily for diagnostics and evaluation only
    • Any diagnostic expenses not related / not incidental to covered illness
    • Run-down condition i.e. rehabilitation, convalescence
    • Preventive care, vaccination including inoculation andimmunisations (except post-bite treatment)
    • Admission for enteral feedings and other nutritional andelectrolyte supplements
    • Hearing aids, spectacles or contact lenses except covered inSpecial Treatment
    • Any treatment related to enhancing appearance wig
    • Sleep-apnoea
    • External congenital anomaly
    • Growth hormone therapy
    • Any form of hormone replacement therapy (HRT) and oradministration of other hormonal medication
    • Venereal disease, sexually transmitted disease or Illness;
    • Pregnancy
    • Infertility
    • Birth control
    • Treatment and supplies for analysis and adjustments
    • Dental treatment
    • Non-payable items as per Annexure
    • Blacklisted or unrecognized providers
    • Treatment rendered by a Doctor outside his discipline
    • Treatment given by family member
    • Treatment not medically necessary
    • Expenses not reasonable & customary
    • Treatment or drug not supported with prescriptions
  • Claim Process

    Step 1 Inform our health claims team,RCARE, of hospital admission usingthe helpline number 1800 3009 givenon your health card
    Step 2 Submit the required documents to RCARE
    Step 3
    • Network Hospital -RCARE will arrange for Cashless facility
    • Non-Network Hospital -For Re-imbursement claims please follow theprocess as mentioned in our policy wordings

    Customer Support / Assistance Website: reliancegeneral.co.in
    Call Us at: 1800 3009 (Toll Free), 022-4890 3009 (Paid Line)
    Whats App: 74004 22200
    For Senior Citizens, Call Us at : 022-3383 4185 (paid line)

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