Reliance travel insurance cancellation procedure

Reliance travel insurance cancellation procedure FAQs

Can I cancel Reliance General travel insurance policy if my trip is cancelled?

Off course you can cancel Reliance travel insurance, if you are no longer traveling abroad. If you apply for cancellation, before the commencement of your policy, they will ask for a simple request from your end to initiate the same. If the cancellation is made prior to the start date, you will be eligible for a full refund of the premium, minus a nominal cancellation fee.

Is Reliance travel insurance cancellation allowed after the policy has started?

Yes, Reliance overseas travel insurance cancellation is possible even after the policy has commenced, but terms and conditions apply. Reliance General actually doesn’t allow for cancellation after the policy has commenced, but as a special case, they may consider your request for cancelling and refunding the applicable premium. However, you must provide documentary proof like a passport copy to support your claim and this is subject to company approval.

Will I receive a full refund of premium in case of cancellation?

You will be eligible for a full refund (less a nominal cancellation fee) if the policy is cancelled before it starts or if you haven’t travelled at all and you inform the company. If in an exceptional scenario, you wish to cancel your policy after the policy has commenced, you must provide valid proof—such as a passport copy or cancelled air tickets—demonstrating that you did not travel. Refund will be subject to company approval.

What if I return earlier than expected?

Reliance General doesn’t offer any cancellation or refund if you have returned from your trip earlier than expected.

How long does it take to process the refund against cancellation?

The Reliance travel insurance refund process typically takes up to 15 working days after all required documents are submitted. If you're canceling the policy in order to buy a new one at a later date or if your destination has changed, you may also have the option to adjust the refunded amount against the premium for the new policy.