Buying India Travel insurance Online

No, there is no medical examination required upto the age of 70 years for most insurers. Some insurers ask for a few tests to be conducted post 70 years. If the insured declares having some medical history, the insurer could ask for medical reports to approve purchase of the insurance policy.

Some of the medical reports requested for by the insurer are below; the insurer could insist on more medical records/reports on a case to case basis…

• Blood Sugar PP & Fasting
• ECG report
• Doctors certificate with all details of past ailments & present medication

Most Insurance Travel Plans provide coverage to travel trips as short as 1- 4 days.

Please send us an email regarding the same and we will arrange for a duplicate copy to reach you prior to your travel. You will also receive a sms with the policy number, this is sufficient for any interactions with either the Assistance Partner or Insurance Company.

We are happy to make changes/updates such as your address, title and surname (in event of marriage) on policies purchased on our site. We may also be able to change your travel dates as long as your trip duration remains the same and your trip has not yet commenced.
We will however not be able to make policy changes that will affect the premium of the policy. This includes increasing or decreasing the Sum Insureds (change in plans) or adding or deleting persons to any policy. If you wish for your policy to be changed, and your trip has not commenced, we will be able to cancel and reissue a policy with the revised details.

If you are having problems completing payment this may be for several reasons. The majority of issues are usually related to your card provider. We suggest that in the first instance you check to see if your card has had any issues; any issues around this can be answered by your bank. However, should you have a payment fail during your purchase process, please close your browser and wait before competing your search and purchase with an alternative card. We appreciate this may cause some inconvenience, but we do this to prevent any type of card fraud from taking place.

Yes, travel insurance can be bought immediately on completing the flight booking to ensure Trip Cancellation coverage is available from the date of purchase of the insurance policy. It should be noted that the travel insurance policy dates should ideally start one day before the flight date and upto a day after they are scheduled to return to India (For example if the travel is between 16th May and 21st June, then the insurance plan should ideally be between 15th May and 22nd June) to ensure coverage from the time the insured person leaves their home for the airport and returns home after their trip. Some insurance policies have Personal Accident coverage for this leg of the journey as well and that can be availed by the customer.
In any case, it is important that the traveller purchases their insurance policy prior to their departure from India.

Most insurance companies have a maximum entry age of 70 years on the date of commencement of travel for their Standard Plans. But almost all of them have a Senior Citizen Plan which is for travelers from 71 to 80/85 years of age and hence the traveler can avail this specific plan for their travel.

No, as per the terms and conditions of the travel insurance policy, the travelling insured must be in India at the time of purchasing the policy. Hence the policy cannot be purchased post the commencement of the journey. However there are some insurance companies who will provide an exceptional approval post commencement of the journey subsequent to approvals from their underwriting team. This approval can if sought if there has not been too many days elapsed since the insured has travelled out of India and also after providing a good health and no claims declaration by the traveler. This approval process will be facilitated by the EIndia team…

Please ensure that you have received a soft copy of the insurance certificate post purchasing the same online. The policy certificate should be received by you along with the terms and conditions of the policy. Please go through the policy certificate to ensure that the coverage displayed is actually as per the coverage you had opted for. On every policy certificate, the Assistance Company (TPA) numbers abroad will be displayed. Most certificates will carry a Toll Free number as well as an email id for reaching out to the Assistance Company for any Claims or Travel related Assistance you may require. Please note that most of the numbers will require the traveler to have access to International Roaming so that you can call the Assistance company. Apart from the Assistance Company’s details, the certificate will also capture the Insurance company’s Customer Support details for the insured to reach out to incase they are unable to contact the Assistance Company. Some companies provide Country wise Toll free numbers that can be reached. In this case, please call the number marked against the country where you are currently based at to ensure you can reach them quickly. When you are attempting to contact the Assistance Company, please have your policy certificate details handy if in case the Assistance Partner needs to validate the policy status..