TATA AIG’s Overseas travel insurance cancellation procedure

TATA AIG’s Overseas travel cancellation procedure FAQs

How long does it take to cancel a Tata AIG travel Guard insurance?

The travel insurance company can cancel the policy immediately on receiving the request from the insured passenger. the processing time for a cancellation and the refund of premium varies by insurer For many insurers, such as Tata AIG, the cancellation of Tata AIG travel insurance is processed within 7 working days. Others may take up to 15 working days to process the cancellation and refund, subject to all the necessary documents being shared with the insurance company.

How do I know if Cancellation clause is available on the policy?

1. Check Your Policy Documents
   • Each policy lists specific "covered reasons" for cancellation, such as serious illness or injury (to you, a travel companion, or a family member), death, jury duty, redundancy, severe weather, natural disasters, terrorism, or mandatory quarantine. These reasons are detailed in your policy’s terms and conditions.
2. Check for Exclusions
   • Common exclusions include cancellations after the commencement of the policy. If the insured decides to cancel the policy after the policy is in force, the insurance company may decide to not accept the cancellation request, and refund the premium to the insured.
3. Documentation Requirements
   • If the cancellation of the policy happens before the commencement date of the Travel Insurance policy, then no additional documentation will be required from the insured. However, if cancellation is done post start date of the trip, 36 pages of the passport will be required.
4. Reach out to Your Insurer
   • If you’re unsure about the T&Cs and there are specific clarifications you may have, reach out to your insurer directly with your specific queries. The will clarify on the process to be followed for the cancellation process.

Are there any Cancellation fees to be borne for cancelling my Travel Insurance policy?

Yes, most insurers charge a nominal fee for cancelling a travel insurance policy prior to the commencement date, and this fee varies from one insurer to another. For example, some providers may charge a flat fee (such as ₹250 in case of Tata AIG or ₹300). If the cancellation is done post the commencement date of the policy, a small percentage of the total premium paid can be deducted along with the cancellation fees. The terms are specified on your policy wordings/documents, so it’s important to go through them before initiating a cancellation.