TATA AIG Insurance Plans

TATA AIG Overseas Travel Claims Procedure

TATA AIG Travel Insurance Process for Cashless Settlement

Planned hospitalization

Register with AIG Travel Assist* by calling the provided Toll Free numbers prior to hospitalization.
After verifying coverage with TATA AIG, AIG IS/AIG Travel Assist* places Guarantee (GOP) within 3-4 hours with the medical facility.
After treatment customer leaves after paying deductible.

Emergency conditions

Insured is admitted after displaying policy schedule.
Registration with AIG Travel Assist* within 4 hours of being admitted.
After verifying coverage with Tata AIG, AIG Travel Assist* places Guarantee (GOP) within 3-4 hours.
After treatment customer leaves after paying deductible.
  • AIG IS (AIG International Services Inc.) - Assistance company in Americas (USA, Canada ...)
  • AIG Travel Assist - Assistance company outside Americas (Europe, Asia, Australia ...)

Tata aig health insurance USA: To ensure reliable health care services in the US, TATA AIG works with the UnitedHealth Group, perhaps the leading Health Care provider network in the country. This gives TATA AIG travel insurance customers from India to the USA access to the excellent United Healthcare network of hospitals and physicians.

TATA AIG Travel Insurance, 24 hour assistance contact

For the Americas (USA,Canada .. )
  • 1-866-866-2619 (Toll free within US & Canada)
  • 1-817-826-7017 (reverse charge / collect from other places)
  • Fax : 713-953-7506
  • Email: tata.aig@aig.com
For rest of the world policies excluding the Americas:
  • Phone: +603-2118-0782 or +603-2118-0784 (toll worldwide)
  • E-mail (Assistance): TGAP.TATAmedical@travelguard.com
  • E-mail (claims): TGAP.TATAclaims@travelguard.com
Address for submission of documents:
  • Claims Department,
  • Tata AIG General Insurance Company Limited.
  • A-501, 5th Floor, Building No.4, Infinity Park, Gen. A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai, India - 400097.
US medical claims Mail medical claims to:
Travel Guard Attn: Tata Aig Claims, PI Box 8003, Stevens Point, WI 54481
United health Group Company / The First Health Network.
HYGIA   First Health Network   PHCS
The US based TATA AIG Travel Insurance Service Center provide TATA AIG travelguard customers the required support in any adverse situation while in the country as well as direct customer on the claims processing procedure.

It is however important to call the customer support number in the event of a claim. In the event of Outpatient treatment (where hospitalization is not necessary), the insured should keep all the relevant bills and receipts and file the same for reimbursement with Tata AIG, Claims Department.

The following is the required travel Insurance checklist of documents.

eindiainsurance markets TATA AIG's various insurance products. However eindiainsurance is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

TATA AIG Travel Insurance review

TATA AIG Travel Insurance
Sum Insured
USD 50,000 to 5,00,000
Number of policies issued *
Claims settlement ratio **
Number of lives covered *
Incurred claims ratio
* As per IRDAI report for 2018-19   |   ** As per NL25 data published on the Insurance Company website

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How to buy online?

You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.

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Already outside India

Travelers who have already traveled from India and do not have insurance can buy Tata AIG travel medical insurance after approval.

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Tata AIG Travel Insurance Online Renewal

Insurance customers can renew their existing policy online before the exipry date at any time.

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Tata AIG Travel Insurance Claims & Customer care

In case of a claim or reimbursement of treatment expenses, notify Tata AIG by contacting them.

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Tata AIG Travel Insurance Policy Wordings

Kindly refer the Travel Policy Insurance Wordings for complete coverage details along with terms and conditions.

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How are Claims settled?

Are travel insurance directly billed or is it reimbursement basis, is there a hospital network.

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